Fix extra spaces in summary

Move 3DS to below WPI

README.md

@@ -13,4 +13,10 @@ View the published version of this document at the permalink [here](https://cdn.
 - `texlive-fontawesome5`
 - `texlive-sourcesanspro`
 
-After cloning, be certain to initialize the git submodules.
+## System requirements (Ubuntu):
+
+- `texlive`
+- `texlive-fonts-extra`
+- `texlive-xelatex`
+
+*After cloning, be certain to initialize the git submodules.*

content/education.tex

@@ -11,15 +11,17 @@
 
 %---------------------------------------------------------
   \cventry
+    {Bachelor of Science in Mechanical Engineering / Minor in Business Administration} % Degree
     {Worcester Polytechnic Institute} % Institution
-    {Bachelor of Science in Mechanical Engineering} % Degree
     {Worcester MA, United States} % Location
     {Class of 2017} % Date(s)
     {
-      \begin{cvitems} % Description(s) bullet points
+    %  \begin{cvitems} % Description(s) bullet points
-        \item {Minor in Business Administration}
+    %    \item {Minor in Business Administration}
-      \end{cvitems}
+    %  \end{cvitems}
     }
 
+  \vspace{-4mm} % needed while no bullet points under education
+
 %---------------------------------------------------------
 \end{cventries}

content/experience.tex

@@ -11,32 +11,75 @@
 
 %---------------------------------------------------------
   \cventry
-    {Systems Administrator / Development Operations Engineer} % Job title
+    {Portal Instruments Inc. - Information Technology} % Job title
-    {Starry Inc - Product Engineering} % Organization
+    {Principal Information Technology and Security Engineer} % Organization
-    {Boston MA, United States} % Location
+    {Cambridge MA, United States} % Location
-    {June 2018 - Present} % Date(s)
+    {August 2022 - Present} % Date(s)
     {
       \begin{cvitems} % Description(s) of tasks/responsibilities
         \item {
-          Took ownership of a network monitoring system built specifically for
+          Audit and consolidate IT resource management into a single
-          Starry's WISP network model, expanding and developing the system using
+          department to reduce duplicate spending and improve day-to-day 
-          Python, Docker, MariaDB, and AWS to handle a thirty-fold workload increase.
+          employee workflows. Create a budget and ordering process for IT resources.
         }
         \item {
-          Designed and deployed a testbed management network using Ubiquiti
+          Operate as a single IT administrator to manage resources at all levels 
-          EdgeRouters and Ansible that connected engineering equipment at all
+          and in all areas of the business, including facility infrastructure,
+          cloud resources, licensing, physical and virtual servers, and employee
+          workstations.
+        }
+        \item {
+          Provide daily support for the entire organization across four timezones. 
+          Support Windows, MacOS, and Linux workstations, enterprise resource 
+          management, access control, and security incidents.
+        }
+        \item {
+          Designed and implemented a top-to-bottom replacement of core network 
+          infrastructure including virtual private clouds, on-site network equipment, 
+          and virtual private networking.
+        }
+        \item {
+          Offboard and assume responsibilities of existing Managed
+          Service Provider and manage relationships with IT vendors 
+          as the primary point of contact.
+        }
+      \end{cvitems}
+    }
+
+%---------------------------------------------------------
+  \cventry
+    {Starry Inc. - Product Engineering} % Job title
+    {Systems Administrator / Development Operations Engineer} % Organization
+    {Boston MA, United States} % Location
+    {June 2018 - August 2022} % Date(s)
+    {
+      \begin{cvitems} % Description(s) of tasks/responsibilities
+        \item {
+          Took ownership of a Network Monitoring System built specifically for
+          Starry's WISP network model, expanding and developing the system to meet
+          the needs of the Network Operations team and handle a thirty-fold workload
+          increase.
+        }
+        \item {
+          Provided 24/7 support for the NMS to ensure uninterrupted access
+          to alerts, data, and performance reports for the Tier 2 Support team and 
+          executive leadership.
+        }
+        \item {
+          Designed and deployed a testbed management network using off-the-shelf
+          routing equipment and Ansible that connected engineering systems at all
           eleven corporate offices across the country.
         }
         \item {
-          Helped to lead a team developing Ansible tooling for managing and
+          Helped lead a team developing Ansible automation for managing and
-          securing hundreds of physical engineering systems.
+          securing hundreds of physical engineering systems across four departments.
         }
+        %\item {
+        %  Contributed to the design, implementation, and operation of a REST API for
+        %  indexing test results to serve the needs of multiple test teams.
+        %}
         \item {
-          Contributed to the design, implementation, and operation of a REST API for
+          Facilitated inter-operation between the Manufacturing Division and
-          indexing test results built on Python, Flask, Nginx and MariaDB.
-        }
-        \item {
-          Facilitated interoperation between the Manufacturing Division and
           Product Engineering to support expanded access to internal technology,
           increased awareness of documentation and knowledge resources, and greater
           cross-team communication.
@@ -46,88 +89,50 @@
 
 %---------------------------------------------------------
   \cventry
-    {Development Operations Contractor} % Job title
+    {Worcester Polytechnic Institute - Network Operations Center} % Job title
-    {Dassault Systèmes SE - SOLIDWORKS User Experience} % Organization
+    {Senior Network Technician} % Organization
-    {Waltham MA, United States} % Location
+    {Worcester MA, United States} % Location
-    {May 2016 - August 2017} % Date(s)
+    {August 2013 - June 2018} % Date(s)
     {
       \begin{cvitems} % Description(s) of tasks/responsibilities
+        % \item {
+        %   Acted as first point of contact for users experiencing networking issues to
+        %   triage problems and escalate to network engineers when appropriate.
+        % }
         \item {
-          Worked as a software specialist on a Graphics Design team to replace
+          Assisted with regular maintenance of the three campus data centers, including
-          an existing unsupported image asset lifecycle management tool.
+          replacing faulty PDUs, organizing and documenting routed cables, and retirement of
+          network and server hardware.
         }
         \item {
-          Designed and implemented a web application stack using PHP, JQuery, and
+          Planned and developed campus-wide documentation of network conduit to
-          MySQL to provide a web portal for internal clients to request new images
+          provide the Network Operations and Telecommunication departments with better
-          from the graphics design team, provide feedback and iteration on image
+          information sources when triaging problems, performing maintenance work, and
-          requests, and serve as the source of truth for finalized image assets.
+          planning expansions.
-        }
-        \item {
-          Designed and implemented a MySQL database schema to store metadata about
-          image assets, as well as the migrations necessary to convert existing legacy
-          data into the new schema layout.
-        }
-        \item {
-          Designed the final deployment infrastructure using Windows Server 2012,
-          IIS 8.5, and MySQL Server, then communicated these requirements to the
-          IT department for implementation.
-        }
-      \end{cvitems}
-    }
-
-    \cventry
-    {Technical Writing Contractor} % Job title
-    {} % Organization
-    {} % Location
-    {May 2015 - January 2016} % Date(s)
-    {
-      \begin{cvitems} % Description(s) of tasks/responsibilities
-        \item {
-          Tested official product tutorials for compliance with user workflows in
-          SOLIDWORKS 2016 and updated the tutorials where they were outdated.
-        }
-        \item {
-          Designed and wrote new tutorials for the newly implemented advanced
-          electrical and pipe routing tools added to SOLIDWORKS 2016.
-        }
-        \item {
-          Responded to and fixed user submitted bug reports concerning errors,
-          mistakes, or ambiguity in the official product documentation.
         }
       \end{cvitems}
     }
 
 %---------------------------------------------------------
   \cventry
-    {Senior Network Technician} % Job title
+    {Dassault Systèmes S.E. - SOLIDWORKS User Experience} % Job title
-    {Worcester Polytechnic Institute - Network Operations} % Organization
+    {Contract Technical Writer} % Organization
-    {Worcester MA, United States} % Location
+    {Waltham MA, United States} % Location
-    {August 2013 - June 2018} % Date(s)
+    {May 2015 - January 2016} % Date(s)
     {
       \begin{cvitems} % Description(s) of tasks/responsibilities
         \item {
-          Organized and executed preemptive campus-wide testing of ethernet conduit in
+          Tested official product tutorials for compliance with user workflows in
-          limited-access facilities to identify and repair faulty infrastructure.
+          SOLIDWORKS 2016 and updated the tutorials if they were outdated.
         }
         \item {
-          Planned and developed campus-wide documentation of network conduit to
+          Designed and wrote new tutorials for the newly implemented advanced
-          provide the Network Operations and Telecommunication departments with better
+          electrical and pipe routing tools added to SOLIDWORKS 2016.
-          information sources when triaging problems, doing maintenance work, and
-          planning expansions.
-        }
-        \item {
-          Developed procedures for technicians to follow when debugging WPA certificate
-          authentication on Windows, Android, iPhone, and Ubuntu systems.
-        }
-        \item {
-          Acted as first point of contact for users experiencing networking issues to
-          triage problems and escalate to network engineers when appropriate.
-        }
-        \item {
-          Assisted with regular maintenance of the three campus data centers, including
-          replacing faulty PDUs, organizing and documenting routed cables, and retiring
-          network and server hardware.
         }
+        % \item {
+        %   Responded to and fixed user submitted bug reports concerning errors,
+        %   mistakes, or ambiguity in the official product documentation.
+        % }
       \end{cvitems}
     }
 

content/skills.tex

@@ -12,7 +12,7 @@
         Cross-team communication,
         specification design and evaulation,
         problem analysis,
-        technical support,
+        incident triage,
         security threat modeling
     }
 
@@ -22,44 +22,41 @@
         L2/L3 Routing,
         DNS,
         DHCP,
-        Docker,
+        Containers,
-        Microsoft IIS,
         Nginx,
         Apache,
         MySQL/MariaDB,
         MongoDB,
-        Postgres,
+        OpenSSH,
-        OpenSSH
+        CI/CD
     }
 
     \cvskill{Administration}{
         Windows Server,
-        Ubuntu Server,
+        Debian/RHEL Server,
-        CentOS/RockyLinux,
+        Active Directory,
-        Microsoft ADDS,
+        LDAP,
-        OpenLDAP,
         Microsoft Hyper-V,
         KVM,
-        RedHat Ovirt,
+        VMWare ESXi,
+        Google Workspace,
+        Microsoft O365
     }
 
     \cvskill{Software}{
-        Python3,
+        Python,
-        Tox,
+        Bash,
-        Poetry,
+        TypeScript,
-        Pylint,
-        MyPy,
         SQL,
         HTML,
         CSS,
-        Bash,
         Git,
-        Gitea,
-        Gitlab,
-        Github,
-        CI/CD,
-        Jenkins,
         Ansible,
-        GNU Make
+        GNU Make,
+        Terraform,
+        PHP,
+        PowerShell,
+        Docker Swarm,
+        GlusterFS
     }
 \end{cvskills}

content/summary.tex

@@ -1,7 +1,7 @@
 %-------------------------------------------------------------------------------
 %	SECTION TITLE
 %-------------------------------------------------------------------------------
-\cvsection{Introduction}
+\cvsection{Summary}
 
 
 %-------------------------------------------------------------------------------
@@ -9,9 +9,12 @@
 %-------------------------------------------------------------------------------
 \begin{cvparagraph}
 
-%---------------------------------------------------------
+Computer engineer and system administrator with experience designing and 
-Current Linux Systems Administrator and Development Operations Engineer at
+operating a diverse set of digital infrastructure, including data center 
-Starry Inc looking for opportunities in Development Operations, Site
+equipment, core and edge networks, multi-cloud environments, end-user devices, 
-Reliability Engineering, or Solutions Engineering at socially conscious
+and SaaS products. Proven ability to work independently or collaboratively to 
-companies and organizations.
+build effective solutions to engineering challenges with respect to business and 
+technical requirements. Strong dedication to quality, knowledge sharing, 
+collaboration, documentation, digital security, and public service.
+
 \end{cvparagraph}

coverletter.tex

@@ -77,7 +77,7 @@
 % \extrainfo{extra information}
 
 % How the letter is closed
-\letterclosing{Sincerely,}
+\letterclosing{\recipientaddressstyle{Ethan Paul\\13 Faxon St\\Newton, MA 02458\\USA}}
 % Any enclosures with the letter
 %\letterenclosure[Attached]{Resume}
 
@@ -85,8 +85,6 @@
 %-------------------------------------------------------------------------------
 \begin{document}
 
-\makecvheader[R]
-
 % Print the footer with 3 arguments(<left>, <center>, <right>)
 % Leave any of these blank if they are not needed
 \makecvfooter

letters/freedom-of-the-press.tex

@@ -0,0 +1,63 @@
+%-------------------------------------------------------------------------------
+%	LETTER INFORMATION
+%	All of the below lines must be filled out
+%-------------------------------------------------------------------------------
+% The company being applied to
+\recipient
+  {}
+  {Freedom of the Press Foundation\\601 Van Ness Ave. Suite E731\\San Francisco, CA 94102\\USA}
+
+% The date on the letter, default is the date of compilation
+\letterdate{\today}
+
+% How the letter is opened
+\letteropening{To the Hiring Manager,}
+
+\letterbody{
+    My name is Ethan Paul and I am writing to apply for the Newsroom Support Engineer position
+    at the Freedom of the Press Foundation (FPF). In my nine years of professional experience I
+    have worked in a wide variety of positions including as a Tier I support technician for a
+    legacy institution that supported thousands of clients, and a systems architect and
+    administrator for a small startup company. Through my entire career what I have enjoyed most
+    from my work are the opportunities to meet people, understand their technical challenges,
+    and work to build and deliver solutions that help them to be more successful in their jobs.
+    While I enjoy solving technical problems, it is the relationship between technology and
+    people that has always been of greatest interest to me.
+    \\\\
+    Developing this relationship is the work that the FPF provides through the maintenance and
+    support of projects like SecureDrop, which demonstrates an ideal model of a distributed open
+    source software platform. The relationship between people and technology is so
+    often a complicated one that grows more so as systems become ever more sophisticated and
+    stratified. As a result of this sophistication, taking advantage of technological
+    benefits becomes increasingly difficult as the level of expertise required to work within a
+    system also increases. This makes the work of specialist groups all the more important:
+    organizations like the FPF provide the essential service of helping people better participate
+    in our rapidly digitizing world. The FPF and similar organizations also stand in stark
+    contrast to companies that ostensibly provide the same service, but only for their own
+    benefit rather than that of their clients, customers, and community. The commitment to
+    providing enhanced access to technological resources for the principle benefit of its clients
+    and community is what appeals most to me about applying to join the team at FPF.
+    \\\\
+    One of the most interesting and fulfilling projects I have had the opportunity to work on
+    during my time in the technology sector was the implementation and support of a network
+    monitoring system for my company's wireless network infrastructure. This project allowed me
+    to work with and learn from experts in different fields as I coordinated the system's design
+    across several engineering departments while continually working with the Network
+    Operations teams to understand how they needed the system to function in daily use. While the
+    technical work for the project was interesting, by far the most engaging part of the process
+    was understanding the needs and limitations of the people using the system so that I could
+    work to improve its utility. This exposure to other teams and specialties helped me to develop
+    a better understanding of the business, a plethora of diverse relationships, and gave me more
+    opportunities to expand my technical knowledge.
+    \\\\
+    At this point in my career I am interested in the impact my work has on my community and
+    environment which is why I have chosen to branch out of the traditional technology sector.
+    I value contributing positively to my organization's culture and clients, but doing so
+    while also working to fight inequity and improve free access to information is a dream
+    opportunity for me. I have admired the FPF's work from a far for long enough that the
+    prospect of applying to work here seems almost surreal. And yet the Newsroom Support
+    Engineer role combines two elements that are very important to me: developing people's
+    relationship with their technology, and promoting digital freedom for people everywhere. For
+    all these reasons I hope you will consider me for the position and I look forward to hearing
+    from you soon.
+}

resume.tex

@@ -74,14 +74,14 @@
 \position{
   Systems Administrator
   {\enskip\cdotp\enskip}
-  Development Operations Engineer
+  Information Technology
   {\enskip\cdotp\enskip}
   Software Engineer
 }
 % \address{Boston MA, United States}
 
-% \mobile{}
+\mobile{+1 (617) 733-0601}
-\email{me@enp.one}
+\email{me@enpaul.net}
 \homepage{enpaul.net}
 \github{enpaul}
 \linkedin{enpaul}
@@ -122,12 +122,6 @@
 \input{content/education.tex}
 \input{content/experience.tex}
 \input{content/skills.tex}
-% \input{content/honors.tex}
-% \input{content/presentation.tex}
-% \input{content/writing.tex}
-% \input{content/committees.tex}
-% \input{content/extracurricular.tex}
-
 
 %-------------------------------------------------------------------------------
 \end{document}