Add cover letter for FPF application

content/experience.tex

@@ -19,8 +19,9 @@
       \begin{cvitems} % Description(s) of tasks/responsibilities
         \item {
           Took ownership of a network monitoring system built specifically for
-          Starry's WISP network model, expanding and developing the system using
-          Python, Docker, MariaDB, and AWS to handle a thirty-fold workload increase.
+          Starry's WISP network model, expanding and developing the system to meet
+          the needs of the Network Operations team and handle a thirty-fold workload
+          increase.
         }
         \item {
           Designed and deployed a testbed management network using Ubiquiti
@@ -28,12 +29,12 @@
           eleven corporate offices across the country.
         }
         \item {
-          Helped to lead a team developing Ansible tooling for managing and
-          securing hundreds of physical engineering systems.
+          Helped to lead a team developing Ansible automation for managing and
+          securing hundreds of physical engineering systems across four departments.
         }
         \item {
           Contributed to the design, implementation, and operation of a REST API for
-          indexing test results built on Python, Flask, Nginx and MariaDB.
+          indexing test results to serve the needs of multiple test teams.
         }
         \item {
           Facilitated interoperation between the Manufacturing Division and
@@ -64,13 +65,12 @@
         }
         \item {
           Designed and implemented a MySQL database schema to store metadata about
-          image assets, as well as the migrations necessary to convert existing legacy
-          data into the new schema layout.
+          image assets to help automate existing workflows on the team.
         }
         \item {
           Designed the final deployment infrastructure using Windows Server 2012,
-          IIS 8.5, and MySQL Server, then communicated these requirements to the
-          IT department for implementation.
+          IIS 8.5, and MySQL Server, then worked with the IT deparment to implement
+          these requirements.
         }
       \end{cvitems}
     }
@@ -105,16 +105,6 @@
     {August 2013 - June 2018} % Date(s)
     {
       \begin{cvitems} % Description(s) of tasks/responsibilities
-        \item {
-          Organized and executed preemptive campus-wide testing of ethernet conduit in
-          limited-access facilities to identify and repair faulty infrastructure.
-        }
-        \item {
-          Planned and developed campus-wide documentation of network conduit to
-          provide the Network Operations and Telecommunication departments with better
-          information sources when triaging problems, doing maintenance work, and
-          planning expansions.
-        }
         \item {
           Developed procedures for technicians to follow when debugging WPA certificate
           authentication on Windows, Android, iPhone, and Ubuntu systems.
@@ -128,6 +118,16 @@
           replacing faulty PDUs, organizing and documenting routed cables, and retiring
           network and server hardware.
         }
+        \item {
+          Organized and executed preemptive campus-wide testing of ethernet conduit in
+          limited-access facilities to identify and repair faulty infrastructure.
+        }
+        \item {
+          Planned and developed campus-wide documentation of network conduit to
+          provide the Network Operations and Telecommunication departments with better
+          information sources when triaging problems, doing maintenance work, and
+          planning expansions.
+        }
       \end{cvitems}
     }
 

content/skills.tex

@@ -12,7 +12,7 @@
         Cross-team communication,
         specification design and evaulation,
         problem analysis,
-        technical support,
+        remote triage and debug,
         security threat modeling
     }
 

content/summary.tex

@@ -12,6 +12,6 @@
 %---------------------------------------------------------
 Current Linux Systems Administrator and Development Operations Engineer at
 Starry Inc looking for opportunities in Development Operations, Site
-Reliability Engineering, or Solutions Engineering at socially conscious
+Reliability Engineering, or Technical Support at socially conscious
 companies and organizations.
 \end{cvparagraph}

coverletter.tex

@@ -77,7 +77,7 @@
 % \extrainfo{extra information}
 
 % How the letter is closed
-\letterclosing{Sincerely,}
+\letterclosing{\recipientaddressstyle{Ethan Paul\\13 Faxon St\\Newton, MA 02458\\USA}}
 % Any enclosures with the letter
 %\letterenclosure[Attached]{Resume}
 
@@ -85,8 +85,6 @@
 %-------------------------------------------------------------------------------
 \begin{document}
 
-\makecvheader[R]
-
 % Print the footer with 3 arguments(<left>, <center>, <right>)
 % Leave any of these blank if they are not needed
 \makecvfooter

letters/freedom-of-the-press.tex

@@ -0,0 +1,63 @@
+%-------------------------------------------------------------------------------
+%	LETTER INFORMATION
+%	All of the below lines must be filled out
+%-------------------------------------------------------------------------------
+% The company being applied to
+\recipient
+  {}
+  {Freedom of the Press Foundation\\601 Van Ness Ave. Suite E731\\San Francisco, CA 94102\\USA}
+
+% The date on the letter, default is the date of compilation
+\letterdate{\today}
+
+% How the letter is opened
+\letteropening{To the Hiring Manager,}
+
+\letterbody{
+    My name is Ethan Paul and I am writing to apply for the Newsroom Support Engineer position
+    at the Freedom of the Press Foundation (FPF). In my nine years of professional experience I
+    have worked in a wide variety of positions including as a Tier I support technician for a
+    legacy institution that supported thousands of clients, and a systems architect and
+    administrator for a small startup company. Through my entire career what I have enjoyed most
+    from my work are the opportunities to meet people, understand their technical challenges,
+    and work to build and deliver solutions that help them to be more successful in their jobs.
+    While I enjoy solving technical problems, it is the relationship between technology and
+    people that has always been of greatest interest to me.
+    \\\\
+    Developing this relationship is the work that the FPF provides through the maintenance and
+    support of projects like SecureDrop, which demonstrates an ideal model of a distributed open
+    source software platform. The relationship between people and technology is so
+    often a complicated one that grows more so as systems become ever more sophisticated and
+    stratified. As a result of this sophistication, taking advantage of technological
+    benefits becomes increasingly difficult as the level of expertise required to work within a
+    system also increases. This makes the work of specialist groups all the more important:
+    organizations like the FPF provide the essential service of helping people better participate
+    in our rapidly digitizing world. The FPF and similar organizations also stand in stark
+    contrast to companies that ostensibly provide the same service, but only for their own
+    benefit rather than that of their clients, customers, and community. The commitment to
+    providing enhanced access to technological resources for the principle benefit of its clients
+    and community is what appeals most to me about applying to join the team at FPF.
+    \\\\
+    One of the most interesting and fulfilling projects I have had the opportunity to work on
+    during my time in the technology sector was the implementation and support of a network
+    monitoring system for my company's wireless network infrastructure. This project allowed me
+    to work with and learn from experts in different fields as I coordinated the system's design
+    across several engineering departments while continually working with the Network
+    Operations teams to understand how they needed the system to function in daily use. While the
+    technical work for the project was interesting, by far the most engaging part of the process
+    was understanding the needs and limitations of the people using the system so that I could
+    work to improve its utility. This exposure to other teams and specialties helped me to develop
+    a better understanding of the business, a plethora of diverse relationships, and gave me more
+    opportunities to expand my technical knowledge.
+    \\\\
+    At this point in my career I am interested in the impact my work has on my community and
+    environment which is why I have chosen to branch out of the traditional technology sector.
+    I value contributing positively to my organization's culture and clients, but doing so
+    while also working to fight inequity and improve free access to information is a dream
+    opportunity for me. I have admired the FPF's work from a far for long enough that the
+    prospect of applying to work here seems almost surreal. And yet the Newsroom Support
+    Engineer role combines two elements that are very important to me: developing people's
+    relationship with their technology, and promoting digital freedom for people everywhere. For
+    all these reasons I hope you will consider me for the position and I look forward to hearing
+    from you soon.
+}