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%-------------------------------------------------------------------------------
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\begin{cventries}
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%---------------------------------------------------------
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\cventry
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{Principal Information Technology and Security Engineer} % Job title
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{Portal Instruments Inc. - Information Technology} % Organization
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{Cambridge MA, United States} % Location
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{August 2022 - Present} % Date(s)
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{
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\begin{cvitems} % Description(s) of tasks/responsibilities
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\item {
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Audit and consolidate IT resource and asset management into a single
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business segment to reduce duplicate spending and improve day-to-day
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employee workflows.
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}
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\item {
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Provide daily support for employees across all business segments at every
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level, including Windows and Mac workstations, enterprise resource managment,
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access control, and product security reviews.
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}
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\item {
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Design and implement a top-to-bottom replacement of the core corporate network
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infrastructure including virtual private clouds, on site network equipment,
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and virtual private networking.
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}
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\item {
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Manage ongoing relationship with existing vendors including the corporate Managed
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Service Provider partner.
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}
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\end{cvitems}
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}
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%---------------------------------------------------------
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\cventry
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{Systems Administrator / Development Operations Engineer} % Job title
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{Starry Inc - Product Engineering} % Organization
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{Starry Inc. - Product Engineering} % Organization
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{Boston MA, United States} % Location
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{June 2018 - Present} % Date(s)
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{June 2018 - August 2022} % Date(s)
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{
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\begin{cvitems} % Description(s) of tasks/responsibilities
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\item {
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@@ -24,8 +54,8 @@
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increase.
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}
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\item {
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Designed and deployed a testbed management network using Ubiquiti
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EdgeRouters and Ansible that connected engineering equipment at all
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Designed and deployed a testbed management network using off-the-shelf
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routing equipment and Ansible that connected engineering systems at all
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eleven corporate offices across the country.
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}
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\item {
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@@ -47,38 +77,9 @@
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%---------------------------------------------------------
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\cventry
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{Development Operations Contractor} % Job title
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{Dassault Systèmes SE - SOLIDWORKS User Experience} % Organization
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{Waltham MA, United States} % Location
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{May 2016 - August 2017} % Date(s)
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{
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\begin{cvitems} % Description(s) of tasks/responsibilities
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\item {
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Worked as a software specialist on a Graphics Design team to replace
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an existing unsupported image asset lifecycle management tool.
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}
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\item {
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Designed and implemented a web application stack using PHP, JQuery, and
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MySQL to provide a web portal for internal clients to request new images
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from the graphics design team, provide feedback and iteration on image
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requests, and serve as the source of truth for finalized image assets.
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}
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\item {
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Designed and implemented a MySQL database schema to store metadata about
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image assets to help automate existing workflows on the team.
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}
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\item {
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Designed the final deployment infrastructure using Windows Server 2012,
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IIS 8.5, and MySQL Server, then worked with the IT deparment to implement
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these requirements.
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}
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\end{cvitems}
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}
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\cventry
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{Technical Writing Contractor} % Job title
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{} % Organization
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{} % Location
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{Dassault Systèmes S.E. - SOLIDWORKS User Experience} % Organization
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{Waltham MA, United States} % Location
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{May 2015 - January 2016} % Date(s)
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{
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\begin{cvitems} % Description(s) of tasks/responsibilities
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@@ -90,7 +91,7 @@
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Designed and wrote new tutorials for the newly implemented advanced
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electrical and pipe routing tools added to SOLIDWORKS 2016.
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}
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\item {
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\item {
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Responded to and fixed user submitted bug reports concerning errors,
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mistakes, or ambiguity in the official product documentation.
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}
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@@ -100,15 +101,11 @@
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%---------------------------------------------------------
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\cventry
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{Senior Network Technician} % Job title
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{Worcester Polytechnic Institute - Network Operations} % Organization
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{Worcester Polytechnic Institute - Network Operations Center} % Organization
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{Worcester MA, United States} % Location
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{August 2013 - June 2018} % Date(s)
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{
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\begin{cvitems} % Description(s) of tasks/responsibilities
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\item {
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Developed procedures for technicians to follow when debugging WPA certificate
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authentication on Windows, Android, iPhone, and Ubuntu systems.
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}
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\item {
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Acted as first point of contact for users experiencing networking issues to
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triage problems and escalate to network engineers when appropriate.
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@@ -118,10 +115,6 @@
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replacing faulty PDUs, organizing and documenting routed cables, and retiring
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network and server hardware.
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}
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\item {
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Organized and executed preemptive campus-wide testing of ethernet conduit in
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limited-access facilities to identify and repair faulty infrastructure.
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}
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\item {
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Planned and developed campus-wide documentation of network conduit to
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provide the Network Operations and Telecommunication departments with better
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