Update resume and add cover letter for FPF contractor inquiry

content/experience.tex

@@ -35,12 +35,12 @@
           implement mitigations in accordance with the needs and priorities of 
           the business.
         }
-        \item {
+        % \item {
-          Advise the Software Engineering department on security requirements and best 
+        %   Advise the Software Engineering department on security requirements and best 
-          practices as part of the company's digital health initiative and expansion into
+        %   practices as part of the company's digital health initiative and expansion into
-          cloud service offerings. Educate employees at all levels on security
+        %   cloud service offerings. Educate employees at all levels on security
-          best practices and help foster a collaboratively vigilant security culture.
+        %   best practices and help foster a collaboratively vigilant security culture.
-        }
+        % }
         \item {
           Provide daily support for the entire organization across four timezones. 
           Support Windows, MacOS, and Linux workstations, enterprise resource 
@@ -73,16 +73,16 @@
           the needs of the Network Operations team and handle a thirty-fold workload
           increase.
         }
-        % \item {
+        \item {
-        %   Provided 24/7 support for the NMS to ensure uninterrupted access
+          Provided 24/7 support for the NMS to ensure uninterrupted access
-        %   to alerts, data, and performance reports for the Tier 2 Support team and 
+          to alerts, data, and performance reports for the Tier 2 Support team and 
-        %   executive leadership.
+          executive leadership.
-        % }
+        }
-        % \item {
+        \item {
-        %   Designed and deployed a testbed management network using off-the-shelf
+          Designed and deployed a testbed management network using off-the-shelf
-        %   routing equipment and Ansible that connected engineering systems at all
+          routing equipment and Ansible that connected engineering systems at all
-        %   eleven corporate offices across the country.
+          eleven corporate offices across the country.
-        % }
+        }
         \item {
           Helped lead a team developing Ansible automation for managing and
           securing hundreds of physical engineering systems across four departments.
@@ -145,11 +145,11 @@
       from the graphics design team, provide feedback and iteration on asset
       requests, and serve as the internal source of truth for finalized assets.
     }
-    \item {
+    % \item {
-      Designed the final deployment infrastructure using Windows Server 2012,
+    %   Designed the final deployment infrastructure using Windows Server 2012,
-      IIS 8.5, and MySQL Server, then communicated these requirements to the
+    %   IIS 8.5, and MySQL Server, then communicated these requirements to the
-      IT department for implementation.
+    %   IT department for implementation.
-    }
+    % }
   \end{cvitems}
 }
 

content/skills.tex

@@ -9,10 +9,9 @@
 %-------------------------------------------------------------------------------
 \begin{cvskills}
     \cvskill{Interpersonal}{
-        Cross-team communication,
+        interdisciplinary communication,
         specification design and evaulation,
-        problem analysis,
+        technical writing and documentation,
-        incident triage,
         security threat modeling
     }
 

letters/freedom_of_the_press_2.tex

@@ -0,0 +1,64 @@
+%-------------------------------------------------------------------------------
+%	LETTER INFORMATION
+%	All of the below lines must be filled out
+%-------------------------------------------------------------------------------
+% The company being applied to
+\recipient
+  {}
+  {Freedom of the Press Foundation\\49 Flatbush Avenue \#1017\\Brooklyn, NY 11217\\U.S.A.}
+
+% The date on the letter, default is the date of compilation
+\letterdate{\today}
+
+% How the letter is opened
+\letteropening{To the Infrastructure Team,}
+
+\letterbody{
+    My name is Ethan Paul and I am interested in working in a position on the Infrastructure 
+    Team at the Freedom of the Press Foundation (FPF). In my eleven years of professional 
+    experience I have worked in a wide variety of positions including as a Tier I support 
+    technician for a legacy institution that supported thousands of clients, a systems 
+    architect and administrator for an internet service provider, and a single-member IT team 
+    for a small startup company. Throughout my career what I have enjoyed most from my work 
+    are the opportunities to meet people, understand their technical challenges, and work to 
+    build and deliver solutions that help them to be more successful in their jobs. While I 
+    enjoy solving technical problems, it is the relationship between technology and people 
+    that has always been of greatest interest to me.
+    \\\\
+    Projects like SecureDrop and the Press Freedom Tracker exist at this intersection where 
+    technology and people collide. This intersection- ideally beneficial but too often 
+    confounding or exploitative- is already quite difficult to navigate for many people and, as 
+    technology continues to evolve, will only demand ever higher amounts of technical knowledge 
+    to properly manage. This makes the work of specialist groups all the more important: 
+    organizations like the FPF provide the essential service of helping people better 
+    participate in our continually digitizing world by making technology and technical resources 
+    more accessible and navigable. The FPF and similar organizations also stand in stark
+    contrast to companies that ostensibly provide the same service, but only for their own
+    benefit rather than that of their clients, customers, and community. The commitment to
+    providing enhanced access to technological resources for the principal benefit of its 
+    clients and community is what appeals most to me about joining the team at FPF.
+    \\\\
+    One of the most interesting and fulfilling projects I have had the opportunity to work on
+    during my time in the technology sector was the implementation and support of a network
+    monitoring system for my company's wireless network infrastructure. This project allowed me
+    to work with and learn from experts in different fields as I coordinated the system's design
+    across several engineering departments while continually working with the Network Operations 
+    teams to understand how they needed the system to function in daily use. While the technical 
+    work for the project was interesting, by far the most engaging part of the process was 
+    understanding the needs and limitations of the people using the system so that I could work 
+    to improve its utility. This exposure to other teams and specialties helped me to develop a 
+    better understanding of the business, build a plethora of diverse relationships, and gave me 
+    more opportunities to expand my technical knowledge than I ever would have found working 
+    alone.
+    \\\\
+    After eight years in the technology sector I am fortunate enough to have the flexibility to 
+    shift my career path away from technology for technology's sake and towards technology for 
+    the sake of people. Working in an environment where I can make contributions to complex 
+    technical systems, learn from experts in a diverse set of fields, and have the 
+    confidence that my work helps to fight inequality and improve free access to information is 
+    a dream opportunity. I have admired the FPF's work from afar for long enough that the 
+    prospect of working with the FPF feels almost surreal. And yet the Infrastructure Team 
+    combines two elements that are very important to me: improving people's relationship with 
+    their technology and promoting digital freedom for people everywhere. For all these reasons 
+    I hope you will consider me for a position and I look forward to hearing from you soon.
+}

resume.tex

@@ -72,7 +72,7 @@
 % \photo[rectangle,edge,right]{./examples/profile}
 \name{Ethan}{Paul}
 \position{
-  Systems Administrator
+  System Administrator
   {\enskip\cdotp\enskip}
   Information Technology \& Security
   {\enskip\cdotp\enskip}